HELP TOPIC
Troubleshooting
Fix common sign-in, scan, recording, and connection issues.
01Fix a failed or inaccurate transcriptConfirm the language, connection, and processing choice before retrying.02I can’t sign inUse the newest code, confirm the account email, and avoid creating a duplicate account.03A QR code or business card won’t scanIdentify the scan type, improve the image, and use a manual fallback.04Cresca says it can’t connectCheck the network, retry once, and collect the exact error before contacting support.05Contact Cresca SupportAsk a question, report a bug, share feedback, or request a person.06Report a bug that we can investigateA clear, reproducible report helps Cresca resolve the problem faster.
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