TROUBLESHOOTING
Report a bug that we can investigate
A clear, reproducible report helps Cresca resolve the problem faster.
Open ☰ → Cresca, choose the bug chip, and include enough context to reproduce the problem — without sending passwords or verification codes. The + on the home screen has Report a Bug too, and lands in the same place.
Include
- What you were trying to do.
- The exact steps you took.
- What happened and what you expected.
- The screen name and approximate time.
- Your app version and iOS version — Settings → About & support → Version.
- A screenshot of the full error, when safe.
Do not include
- Passwords or verification codes.
- Private notes or recordings unrelated to the issue.
- Another person’s sensitive information.
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