CRESCA SUPPORT

How can we help?

Find clear answers, learn the essentials, or talk with the Cresca team.

Popular:

YOUR CRESCA CARD

Four things. One reusable card.

The one-minute guide for first sign-in, activation, and every connection after that.

See the one-page guide →Browse Web help

01Yours to keep.02Tap once to activate.03Tap to share.04See what’s next.

START HERE

Get comfortable with Cresca

View all guides →

Remember the person, not just the contact.

Learn how Cards, People, private Memory, and Capture fit together.

Start with the basics →

01Create your Cresca accountVerify your identity first, then create your first Card.02Profile, Card, and Badge: what’s the difference?Your Profile is the source, a Card is what you publish, and a Badge helps you share.03Add someone manuallySave a person with the context you already know.04Record and transcribe audioStart, pause, save, and turn a recording into an editable transcript.

BROWSE HELP

Find help by topic

Getting started

Create your account, set up your Card, and learn the basics.

Cresca on the Web

Use your Cresca Card, save contacts, and activate a physical card.

Cards & Badges

Choose what you share and how people connect with you.

People & private memory

Add people and keep the context you want to remember.

Capture, recordings & AI

Save ideas, transcribe audio, and use Ask Cres.

Meetings & events

Plan time together and keep what happened.

Account, privacy & data

Manage access, AI controls, exports, and deletion.

Troubleshooting

Fix common sign-in, scan, recording, and connection issues.

POPULAR

Answers people look for

Getting started

What is Cresca?

A private place to remember people and continue relationships naturally.

3 min read Cards & Badges

Profile, Card, and Badge: what’s the difference?

Your Profile is the source, a Card is what you publish, and a Badge helps you share.

4 min read People & private memory

Keep a private memory about someone

Save notes, files, recordings, and reminders in the person’s private thread.

4 min read Capture, recordings & AI

What can I do with Ask Cres?

Draft, summarize, ask general questions, or choose a specific Memory as context.

4 min read Account, privacy & data

How Cresca uses AI and how to turn it off

AI is optional and can be disabled from Settings.

5 min read Troubleshooting

Contact Cresca Support

Ask a question, report a bug, share feedback, or request a person.

PRIVACY, IN PLAIN LANGUAGE

Your private memories are not your public Card.

Cresca separates the context you keep for yourself from the identity you intentionally share.

Understand privacy →

REPORT & SAFETY

Report content or a user

If you come across content or a person that violates our Terms of Service, you can report it from within the app: open the “⋯” menu on a profile or contact and choose Report. You can also block a user from their contact page.

We review reports and act on violations — including removing content and suspending accounts — typically within 24 hours. You can also email support@cresca.ai.

Cresca Support is not an emergency service. Contact local emergency services when someone may be in immediate danger.

Archive, delete, block, or report someone Privacy basics in Cresca Permanently delete your account

STILL NEED HELP?

Talk with Cresca Support.

Ask a question, report a bug, share feedback, or suggest an idea. We typically reply within one business day.

Contact support Email support@cresca.ai