CrescaHelp Center

TROUBLESHOOTING

Contact Cresca Support

Ask a question, report a bug, share feedback, or request a person.

3 min readiPhone · Web email

The in-app Help & Support thread keeps your questions and replies together.

Cresca Help and Support screen with question, bug, feedback, and suggestion choices.
One Support thread keeps every reply in the app.

How to do it

  1. 1

    Open Me → Help & Support

    Choose Ask a question, Report a bug, Share feedback, or Suggest an idea.

  2. 2

    Describe the goal and result

    Tell us what you were trying to do, what happened, and what you expected.

  3. 3

    Attach useful evidence

    Add a screenshot or file when it does not expose another person’s private information.

  4. 4

    Ask for the team when needed

    Account state, safety, privacy, ownership, deletion, and unresolved defects should be handled by a person.

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