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TROUBLESHOOTING

I can’t sign in

Use the newest code, confirm the account email, and avoid creating a duplicate account.

4 min readiPhone · Web

Start with the email and sign-in method you originally used.

How to do it

  1. 1

    Confirm the address

    Check spelling and whether you used Apple, Google, or a different email before.

  2. 2

    Request one fresh code

    Use only the newest code and enter it before it expires.

  3. 3

    Try the matching method

    If you originally used Apple or Google, try that method again.

  4. 4

    Reset the password if needed

    Use Forgot password only for an account that has password sign-in.

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